The GeoReport API v2 allows developers to build applications to both view and report issues which government entities like cities are responsible for addressing. These interactions are often referred to as “service requests” or “calls for service” and have traditionally been handled by custom web forms or phone based call centers (sometimes using the 311 phone number or other short-code). The GeoReport API is designed to allow both government and third party developers to create new applications and technologies that can integrate directly with these same official contact centers in any government that supports the standard. The current specification is focused on location-based non-emergency issues such as graffiti, potholes, and street cleaning.

The API consists of two main kinds of resources: services and service requests, but some servers that can’t generate a realtime service request may also rely on a token resource. In total there are six methods used to interact with these resources: GET services, GET a service definition (a specific service_code id), POST a request, GET requests, GET a request (a specific service_request_id). The documentation below (starting from the API Methods section) is ordered based on a common sequence of interactions where a person first sees a list of available service types, selects one and creates a new service request, and then is able to track the status of that request and other requests. However each method can be accessed independently and some applications may only be focused on querying existing service requests to do analytics.